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Design's Village Penang Outlet Mall's Customer Service Lounge launched!

Shop at Design Village Penang Outlet Mall (DVO) and rest yourself in between at their newly launched Customer Service Lounge

Design's Village Penang Outlet Mall's Customer Service Lounge launched!

Emulating the concept of Airlines' service lounge, the customer service lounge at DVO is the first ever to be introduced in Northern Region Malaysia. The lounge is free of use to the shoppers at DVO, offering an assortment of amenities and services with international standard to the shoppers.


Design's Village Penang Outlet Mall's Customer Service Lounge launched!

The brand-new Customer Service Lounge set apart from other information counter with its comfortable, relaxing and welcome foyers for shoppers to have a total relaxation after a long day shopping. Besides, it also serves as Penang Tourism Information Centre to promote attractions in Penang.

Other amenities and services provided by the Customer Service Lounge included:
  • Luggage storage place
  • Baby strollers or kid trolleys
  • Wheel chairs
  • Power riders
  • Lost and found counter
  • First Aid
  • Paging services
  • Umbrellas
  • Calling point for Taxi & Uber
Shoppers can look forward for a variety of international brands at DVO, such as the new outlet Coach New York, SuperDry, Esprit, Sacoor Brothers, Timberland, Levi's, Guess, Samsonite and many others. PUMA outlet is on its way to join by mid of July.

On top of that, stay tune for the opening of The Food Street housing a 16,000sqft food court named Food Bazar at DVO in the month of July!

Design's Village Penang Outlet Mall's Customer Service Lounge launched!
Welcoming speech by Mr. Andy Song, Chief Operating Officer

Design's Village Penang Outlet Mall's Customer Service Lounge launched!
 Speech by YB Danny Law, EXCO of Penang State Tourism Development & Culture

Design's Village Penang Outlet Mall's Customer Service Lounge launched!
Launching ceremony by YB Danny Law and Mr. Andy Song

Design's Village Penang Outlet Mall's Customer Service Lounge launched!

Design's Village Penang Outlet Mall's Customer Service Lounge launched!
Mr Andy with the customer service team.

Design's Village Penang Outlet Mall's Customer Service Lounge launched!

Design's Village Penang Outlet Mall's Customer Service Lounge launched!
Look for this signage next to 7-11 to access the lounge.
Design Village
733, Jalan Cassia Barat 2, 14110, Bandar Cassia, Penang, Malaysia
Mall opening hours: 11.30 am - 9.30 pm (Monday to Thursday); 11 am - 10 pm (Friday to Sunday & Public holidays)
Location map direction

Design Village Webpage
More updates on Design Village Facebook page


*This article is published in Penang Food & Travel magazine.

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